Privacy policy

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1. Scope

This Privacy Policy describes how InspectAssets ("InspectAssets", "we", "us") handles personal information when you (a) visit our marketing website, (b) request a demo or contact sales, and (c) use the InspectAssets service on behalf of an organisation.

2. Information we collect

• Account & contact data: name, work email, company, role, and communications with us.
• Service data: inspection templates, inspection records, uploaded evidence, audit logs, and configuration metadata created by authorised users.
• Usage & device data: pages viewed, features used, approximate location (country/region), device/browser identifiers, and diagnostic logs.
• Cookies & similar technologies: used to provide core functionality and understand site usage (see Cookies section below).

3. How we use information

• Provide, operate, maintain, and improve the service.
• Configure demos, onboarding, implementation support, and customer success.
• Secure the service, prevent abuse, and investigate incidents.
• Meet legal, regulatory, and contractual requirements.
• With your permission where required, send product and service updates.

4. Legal bases (where applicable)

Where data protection laws require it (such as GDPR), we process personal information based on one or more of the following: performance of a contract, legitimate interests (security and service improvement), compliance with legal obligations, and consent (such as certain marketing cookies).

5. Sharing and disclosure

We may share information with service providers (subprocessors) that help us operate the platform (e.g., hosting, analytics, email delivery) and with professional advisers where necessary. We may also disclose information to comply with law, protect rights and safety, or in connection with a corporate transaction.

6. Customer content and roles

For the InspectAssets service, an organisation (our customer) controls the service configuration and decides how inspection content is collected and used. In that context, InspectAssets typically acts as a processor/service provider for customer content. If you are an end user, contact your organisation for requests relating to service data.

7. International transfers

If we transfer personal information internationally, we use appropriate safeguards (such as standard contractual clauses) as required by applicable law.

8. Data retention

We retain personal information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention may vary depending on contract terms and customer configuration.

9. Security

We implement technical and organisational measures designed to protect information, including access controls, audit logging, encryption in transit, and monitoring. No system is 100% secure, and we encourage customers to use strong authentication and least-privilege access.

10. Cookies

We use cookies and similar technologies to provide core site features and measure performance. You can manage cookies through your browser settings. Where required, we present consent controls for non-essential cookies.

11. Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal information, and to object to certain processing. To exercise these rights for website/contact data, reach us using the contact method below.

12. Contact

For privacy inquiries, contact us via the Request Demo page or your customer success contact. We will verify your request and respond within applicable timelines.

13. Updates

We may update this Privacy Policy from time to time. If changes are material, we will provide notice through the website or other appropriate channels.